18.03.2021, Online

Introduction to Complaint Mechanisms


VENRO would like to invite you to the online seminar "Introduction to Complaint Mechanisms" on March 18th 2021 from 11:00 am to 12:30 pm CET

Effective whistleblowing systems and complaint mechanisms can help to identify problems and misconduct in organisations at an early stage. Therefore, they play an important role in the protection from sexual exploitation and abuse. Participants will get a step-by-step introduction how to structure and implement effective complaint mechanisms for cases of sexual exploitation and abuse.

The online seminar is aimed at employees of development and humanitarian aid NGOs who wish to gain a basic understanding of complaint mechanisms or are planning to set up a complaint mechanism within their organisation.

Luise Ammerschuber, editor of the handbook „Complaint Mechanisms for Non-Governmental Organizations“, will facilitate the online session. She has conducted integrity and compliance management workshops worldwide since 2014, including on the topic of complaint mechanisms.

The online seminar will be recorded and made available afterwards.

Participation is free of charge. The online seminar will be in English.

Please register here until March 16th 2021. You will receive log-in information after registration.

For any questions regarding the seminar, please contact Katharina Stahlecker (k.stahlecker(at)venro.org)